Reference

Our Legal Terms for Your Account

At 8bit, our legal terms set out exactly what you can expect from us and what we expect from you when you open and use an account.

Clear Account TermsIndia-Applicable PolicyData Handling CommitmentJurisdiction-Aware AccessUser Rights Included

Explore Lobby Read FAQ

How Our Legal Terms Apply to You

8bit Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

Access to 8bit and the services we offer depends entirely on the laws and regulations applicable in your location. Where local law permits, you may open an account, deposit funds, and use the platform. We do not determine eligibility unilaterally — your jurisdiction does. When you

1
deposit through UPI, Paytm, or PhonePe, those transactions are subject to both our terms and any applicable Indian financial regulations. We retain transaction records as required under applicable law, and your account data is stored in accordance with our privacy commitments. If local regulation changes in
2
a way that affects your access, we will notify you through your registered contact details as promptly as we are able. These terms are governed by the laws of the jurisdiction in which 8bit operates, and any dispute resolution process will reflect that. Continuing to use
3
your account constitutes acceptance of the current version of these terms.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

LEGAL CONTACT PATHS

Reach Us About Policy Matters

If you have questions about these legal terms, want to understand how a specific clause affects your account, or need to request a copy of your stored data, our support team is the right place to start. We handle legal enquiries separately from general account support to make sure your concern reaches the right person quickly.

Team online

Email Support

Send your legal query or data request to our dedicated policy email address. We aim to respond within 72 hours and will confirm receipt of your message by return email.

Live Chat

Our chat agents are available around the clock. For legal queries, they will escalate your concern to the compliance team on your behalf and keep you updated on progress.

Account Portal

Log into your account and navigate to the Help section to submit a formal legal or data request. Requests submitted this way are tracked and assigned a reference number automatically.

HOW WE HANDLE THIS

Data, Security and Your Account Rights

We take our obligations under these legal terms seriously. Here is a concrete breakdown of how we handle the areas that matter most to you — from how…

Data Storage

Your personal information is stored on encrypted servers.

Cookie Policy

We use cookies to keep your session active, remember your preferences, and understand how you navigate our lobby.

Account Security

Two-factor authentication is available on every account.

Data Retention

We retain account and transaction records for the period required by applicable law.

Requesting Changes

You may request correction or deletion of your personal data at any time.

Who to Contact

Our compliance officer handles all formal legal requests, data subject access requests, and policy disputes.

Your Legal Questions, Addressed Directly

These are the questions we hear most often about our legal terms, account rights, and data handling. If your question is not here, contact us through the channels listed above and we will respond with the specific answer you need.

Yes, if local law permits you to access 8bit, these terms apply in full from the moment you open your account. Access and eligibility depend on your local jurisdiction, and it is your responsibility to confirm you may use the platform where you are located.

Yes. Submit a data subject access request through your Account Portal or by email to our compliance team. We will provide a copy of your stored data within the timeframe required under applicable data protection rules.

Every deposit and withdrawal processed through UPI, Paytm, or PhonePe is governed by our terms alongside the relevant Indian payment regulations. Your transaction records are retained as required by law and are accessible through your account history.

After you close your account, we retain records for the minimum period required by applicable law. Once that retention period ends, personal data is deleted from our systems unless a specific legal hold is in place for your account.

Start by submitting a formal dispute through the Account Portal's legal request form. Our compliance officer will review the matter and respond within five business days with a written explanation and any corrective action we plan to take.

We share your data only with the payment processors needed to complete your transactions — UPI, Paytm, PhonePe — and with any regulatory authority that requires disclosure under Indian law. We do not sell or transfer your data for marketing purposes.

Yes, our terms may be updated to reflect changes in law or platform operations. When we make a material change, we notify you via your registered email address before the new version takes effect, giving you time to review and decide whether to continue using your account.

Our Legal Terms for Your Account

Reach Us About Policy Matters

Email Support

Live Chat

Account Portal

Data, Security and Your Account Rights

Data Storage

Cookie Policy

Account Security

Data Retention

Requesting Changes

Who to Contact

Your Legal Questions, Addressed Directly

01 Do these legal terms apply to me if I am in India?

02 Can I request a copy of the personal data 8bit holds about me?

03 How do UPI, Paytm, and PhonePe transactions relate to your legal terms?

04 What happens to my data if I close my account?

05 How do I dispute a decision made about my account under these terms?

06 Does 8bit share my data with anyone outside the platform?

07 Can the legal terms change, and will I be told if they do?

Related Pages