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How 8bit Handles Your Personal Data

At 8bit, we handle the personal data you share with us — your name, contact details, payment references via UPI, Paytm or PhonePe — with care and transparency.

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What This Policy Covers and Where It Applies

8bit Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This Privacy Policy applies to all personal data processed by 8bit when you browse our site, open an account, or transact using UPI, Paytm, or PhonePe. Access to our platform depends on local law and is available where local law permits. We process data in accordance

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with applicable data-protection frameworks relevant to your jurisdiction. When you deposit or withdraw using a local payment method, transaction reference details are logged solely to reconcile your account and handle any payment query you raise with our support team. We do not sell your personal data
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to third parties, and we share it only with service providers whose role is strictly necessary — such as payment processors and identity-verification partners. Our data handling applies uniformly whether you access 8bit on a mobile browser or desktop.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access the data we hold about you, request a correction, or ask us to delete your account information, our privacy team is reachable through multiple channels. We aim to acknowledge every data request within 48 hours and resolve it within 30 calendar days. Where a request is complex or involves verifying your identity before releasing records, we will keep you updated at each step rather than leaving you waiting in silence.

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Email Privacy Team

Send a written data request or deletion notice to our dedicated privacy address. Include your registered email and a brief description of your request so we can locate your records without delay.

Live Chat Support

Open the chat widget on any 8bit page and select the Privacy or Account Data topic. Our support staff can log a formal data request on your behalf and provide a reference number for follow-up.

Help Centre Ticket

Submit a support ticket through your account dashboard under Settings. Attach any relevant details — such as the payment method you used, UPI ID or Paytm handle — to help us match your records quickly.

HOW WE PROTECT YOUR DATA

Data Handling, Cookies and Account Security at 8bit

We use industry-standard encryption in transit and at rest for all personal and financial data stored on our servers.

Encryption in Transit

All data exchanged between your device and our servers — including UPI or Paytm payment references — travels over TLS…

Cookie Management

We place strictly necessary cookies to keep your session alive and optional analytics cookies to understand which pages you visit.

Account Access Control

Your 8bit account is protected by password hashing and optional two-factor authentication.

Data Retention Schedule

We hold active account data for as long as your account remains open.

Third-Party Data Sharing

We share your data only with partners who perform a defined function — payment processors for UPI, Paytm and PhonePe…

Requesting Changes to Your Record

You may request access, correction or erasure of personal data at any time.

Common Questions About Your Data and Rights

We have gathered the questions our account holders ask most often about how 8bit handles their personal information. If something below does not answer your specific concern, our support team is available around the clock to help you raise a formal data request.

We collect your name, email address, date of birth, country of residence, and the contact or reference details linked to the payment method you use — such as your UPI ID or Paytm-registered mobile number — to verify your identity and process transactions.

Log into your account and navigate to Settings, then Privacy. From there you can submit a data-access request. We will compile and send your records to your registered email address within 30 days of verifying your identity.

Yes. Submit a deletion request through the Privacy section of your account dashboard or email our privacy team directly. We will erase your data except where a legal or audit obligation requires us to retain specific transaction records for a defined period.

We share your data only with companies that help us operate — payment processors handling UPI, Paytm or PhonePe transactions, and identity-verification providers. We do not sell your personal data, and all third parties are bound by strict data-processing agreements.

We use strictly necessary cookies to maintain your login session, and optional analytics cookies to see which pages are visited most. You can decline optional cookies from the consent banner on your first visit or update your preference any time via browser settings.

Once you close your account, we retain only the transaction and identity records that applicable law requires us to hold for audit or compliance purposes. Everything else is securely deleted within 90 days of your account-closure request being confirmed.

Reach our privacy team via email, live chat or a support ticket in your account dashboard. If you remain unsatisfied after we respond, you have the right to escalate the matter to the relevant data-protection authority in your jurisdiction.

How 8bit Handles Your Personal Data

Reach Us About Your Privacy Rights

Email Privacy Team

Live Chat Support

Help Centre Ticket

Data Handling, Cookies and Account Security at 8bit

Encryption in Transit

Cookie Management

Account Access Control

Data Retention Schedule

Third-Party Data Sharing

Requesting Changes to Your Record

Common Questions About Your Data and Rights

01 What personal data does 8bit collect when I open an account?

02 How do I access the personal data 8bit holds about me?

03 Can I ask 8bit to delete my personal data?

04 Does 8bit share my data with other companies?

05 How does 8bit use cookies and can I turn them off?

06 How long does 8bit keep my data after I close my account?

07 Who do I contact if I think my data has been mishandled?

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